@media (max-device-width: 480px) and (orientation: portrait) {
   @-ms-viewport {
      width: 320px;
   }
}

*,
*:before,
*:after {
   -webkit-box-sizing: border-box;
   box-sizing: border-box;
   -webkit-text-size-adjust: none;
   -ms-text-size-adjust: none;
   text-size-adjust: none;
   -webkit-tap-highlight-color: rgba(0, 0, 0, 0);
}

body,
div,
dl,
dt,
dd,
ul,
ol,
li,
h1,
h2,
h3,
h4,
h5,
h6,
pre,
code,
form,
field set,
legend,
input,
textarea,
p,
blockquote,
th,
td {
   margin: 0;
   padding: 0;
   -webkit-appearance: none;
}

table {
   border-collapse: collapse;
   border-spacing: 0;
}

fieldset,
img {
   border: 0;
}

address,
caption,
cite,
code,
dfn,
em,
strong,
th,
var {
   font-style: normal;
   font-weight: normal;
}

li {
   list-style: none;
}

caption,
th {
   text-align: left;
}

h1,
h2,
h3,
h4,
h5,
h6 {
   font-size: 100%;
   font-weight: normal;
}

q:before,
q:after {
   content: "";
}

abbr,
acronym {
   border: 0;
   font-variant: normal;
}

sup {
   vertical-align: text-top;
}

sub {
   vertical-align: text-bottom;
}

input,
textarea,
select {
   font-family: inherit;
   font-size: inherit;
   font-weight: inherit;
}

input:password {
   ime-mode: disabled;
}

*:focus {
   outline: none;
}

ul {
   margin: 0;
   list-style: none;
}

a {
   color: #2982e5;
   text-decoration: none;
}

a:active {
   color: #f60;
}

.smaller {
   font-size: .8em
}

body {
   background-color: #efeff4;
   overflow-y: auto;
   overflow-x: hidden;
}

#chat-robot {
   padding: 4px;
   padding-bottom: 0;
   border: 1px solid #7bb0e2;
   background-color: #e6f5fc;
}

#mask {
   display: table;
   position: absolute;
   top: 0;
   height: 100%;
   width: 100%;
   background-color: #fff;
   z-index: 100;
}

#mask div {
   display: table-cell;
   height: 100%;
   vertical-align: middle;
   text-align: center;
}

/*guide mask begin*/
.guide-mask,
.guide-mask .mask-top {
   position: absolute;
   height: 100%;
   width: 100%;
}

.guide-mask {
   top: 0;
   left: 0;
   z-index: 90;
}

.guide-mask .mask-top {
   bottom: 44px;
   background: rgba(0, 0, 0, .7);
   z-index: 90;
}

.guide-mask .mask-bottom {
   position: absolute;
   bottom: 0;
   width: 100%;
   height: 44px;
   background: rgba(255, 255, 255, 0);
   z-index: 90;
}

.mask-top .iknow-btn {
   position: absolute;
   width: 256px;
   height: 213px;
   bottom: 0;
   left: 50%;
   margin-left: -128px;
   background: url('https://i.alipayobjects.com/i/ecmng/png/201404/2NcJmE3ldt.png') no-repeat;
   background-size: 100%;
   z-index: 91;
}

/*guide mask end*/

/*notice begin*/
.notice-wrap-out {
   /*min-height:41px;  */
   max-height: 56px;
}

.notice-wrap {
   position: fixed;
   top: 0;
   display: -webkit-box;
   width: 100%;
   background: rgba(255, 255, 255, .95);
   /*line-height:41px;
 padding-left:10px;*/
   padding: 10px 0;
   font-size: 13px;
   z-index: 89;
}

.delNotice-wrap {
   padding: 0 10px 0 10px;
   /*padding:13px 10px;*/
}

.icon-notice,
.icon-delNotice {
   width: 15px;
   height: 15px;
   background: url('https://i.alipayobjects.com/i/ecmng/png/201403/2MRvjlV1Vd.png') no-repeat 0 0;
   background-size: 100%;

}

.text-notice {
   -webkit-box-flex: 1;
   margin-left: 10px;
   /*white-space:nowrap;*/
   /*text-overflow:ellipsis;*/
   overflow: hidden;
}

.icon-delNotice {
   background-position: 0 -20px;
}

.icon-notice {
   margin-top: 13px;
}

/*notice end*/
.action button,
.action .button {
   width: 60px;
   height: 26px;
   padding: 0 12px;
   line-height: 26px;
   border-radius: 4px;
   background: #fff;
   color: #343036;
   border: 1px solid #d9d9d9;
}

.action button:active,
.action button[disabled] {
   color: #fff;
   background-color: #0044cc;
}

.action button:focus {
   outline: thin dotted #333;
   outline: 5px auto -webkit-focus-ring-color;
   outline-offset: -2px;
}

.action button[disabled] {
   cursor: default;
   background-color: #ccc;
   background-image: none;
   border-color: #ccc;
   box-shadow: none;
}

.fn-hide {
   display: none;
}

.message {
   border-bottom: 0;
   background-color: #efeff4;
   /*min-height:300px;*/
   padding-bottom: 280px;
}

.message section a {
   /*white-space:nowrap*/
}

.message:after {
   display: block;
   clear: both;
   height: 0;
   content: "\0020";
}

section,
div.robot {
   padding: 10px;
   clear: both;
}

div.robot,
section.robot,
section.service,
section.top-message {
   float: left;
}

div.robot>div,
section.robot>div,
section.service>div,
section.top-message>div {
   max-width: 225px;
   display: inline-block;
   position: relative;
   padding: 12px;
   margin: 0 20px 0 10px;
   border-radius: 10px;
   background-color: #fff;
   box-shadow: inset 0 0 1px #fff;
   vertical-align: top;
}

section.robot>div {
   word-break: break-word;
}

/*
div.robot>div,
section.robot>div{
   margin: 0 11px 0 45px;
} */
div.robot>div:before,
section.robot>div:before,
section.service>div:before,
section.top-message>div:before,
.system .windowContent:before {
   content: "";
   position: absolute;
   left: -5px;
   top: 4px;
   width: 0;
   height: 0;
   border-top: solid transparent;
   border-right: 7px solid #fff;
   border-bottom: 4px solid transparent;
}

/*
div.robot>div:after,
section.robot>div:after,
section.service>div:after,
section.top-message>div:after,
.system .windowContent:after {
 border-color:rgba(227, 236, 255, 0);
 border-right-color:#c5e4fa;
 border-width:8px;
 top:15px;
 margin-top:-8px;
}
div.robot>div:before,
section.robot>div:before,
section.service>div:before,
section.top-message>div:before,
.system .windowContent:before {
 border-color:rgba(165, 181, 213, 0);
 border-right-color:#fff;
 border-width:9px;
 top:15px;
 margin-top:-9px;
}
 */
section.user {
   float: right;
   text-align: right;
}

section.user>div {
   max-width: 100%;
   position: relative;
   display: inline-block;
   padding: 8px;
   margin: 0 10px 0 12px;
   text-align: left;
   border-radius: 10px;
   color: #fff;
   box-shadow: inset 0 0 1px #007aff;
   background-color: #007aff;
   vertical-align: top;
   word-break: break-all;
}

/*
section.user>div:after,
section.user>div:before {
 left:100%;
 border:solid transparent;
 content:" ";
 height:0;
 width:0;
 position:absolute;
 pointer-events:none;
}
section.user>div:after {
 border-color:rgba(255, 255, 255, 0);
 border-left-color:#e3e3e3;
 border-width:8px;
 top:15px;
 margin-top:-8px;
}
 */
section.user>div:before {
   content: "";
   position: absolute;
   right: -5px;
   top: 4px;
   width: 0;
   height: 0;
   border-top: solid transparent;
   border-left: 7px solid #007aff;
   border-bottom: 4px solid transparent;
}

header {
   font-weight: 700;
   color: #4d4d4d;
}

.welcome em {
   color: #2982e5;
}

.welcome {
   color: #000;
   font-size: 16px;
   margin-bottom: 0;
}

.welcome span,
.user>span {
   font-weight: 700;
   color: #f60;
}

.user>span {

   font-weight: normal;
   font-size: 14px;
   color: #f60;
   max-width: 60px;
   height: 36px;
   overflow: hidden;
   float: right;
}

.robot>span,
.service>span {

   color: #006e9c;
   font-weight: 700;
}

.service>span {
   max-width: 60px;
   height: 36px;
   /*
   background: url("https://i.alipayobjects.com/i/ecmng/png/201404/2O35FCjByn.png");
 color: transparent;
 background-size: 100%;
 */
   font-weight: normal;
   font-size: 14px;
   color: #999;
   overflow: hidden;
   float: left;
}

.service>time {
   display: none;
}

.top-message article {
   color: #ff6600;
}

.top-message article .init-temp {
   color: #000;
}

.top-message article .topHeader {
   color: #ff6600;
}

.top-message ul {
   padding: 0;
}

.top-message ul,
.top-message li {
   list-style: none;
}

.robot>span,
.top-message>span {
   float: left;
}

.service>time {
   display: none;
}

.robot>span,
.top-message>span {
   float: left;
}

.system {
   text-align: center;
   color: #999;
   font-size: .8em;
}

.system .windowimg {
   float: left;
}

.system .windowContent {
   position: relative;
   border: solid 1px #7bb2d9;
   border-radius: 5px;
   background-color: #c5e4fa;
   padding: 8px;
   margin: 0 12px 0 45px;
   text-align: left;
   color: #000;
   font-size: 14px;
}

time {
   color: #909090;
   font-size: .8em;
}

.face-box {
   display: none;
   position: absolute;
   bottom: 40px;
   height: 110px;
   width: 95%;
   overflow: auto;
   background: #FFF;
}

.action {
   bottom: 5px;
   position: absolute;
   right: 5px;
}

.feedback {
   position: relative;
   margin: 8px 0;
   padding: 4px 8px;
   border: 1px solid #fad58c;
   background-color: #fffeeb;
}

.feedback .arrow {
   position: absolute;
   display: block;
   width: 10px;
   height: 10px;
   font-size: 0;
   background: #fffeeb;
   border-left: 1px solid #fad58c;
   border-top: 1px solid #fad58c;
   top: -7px;
   left: 16px;
   -webkit-transform: rotate(45deg);
   -ms-transform: rotate(45deg);
   -moz-transform: rotate(45deg);
   -o-transform: rotate(45deg);
   transform: rotate(45deg);
}

.tool-box {
   display: -webkit-box;
   display: -ms-flexbox;
   display: -moz-box;
   position: fixed;
   bottom: 231px;
   padding: 8px 10px;
   width: 100%;
   box-shadow: 0 0 1px #85898d;
   background-color: #e7eff8;
   height: 35px;
}

.tool-box span {
   height: 30px;
   width: 30px;
   margin: 0 0px;
   display: inline-block;
   cursor: pointer;
}

.tool-box span.split {
   height: 30px;
   width: 6px;
   margin: 0 0px;
   display: inline-table;
}

.tool-box span.face {
   background: url("./../images/icon/face.png") no-repeat;
}

.tool-box span.file {
   background: url("./../images/icon/file.png") no-repeat;
}

.tool-box span.img {
   background: url("./../images/icon/img.png") no-repeat;
}

.tool-box span.flower {
   background: url("./../images/icon/flower.png") no-repeat;
}

.copyright {
   position: fixed;
   bottom: 0px;
   width: 100%;
   background-color: #333;
   color: #fff;
   font-size: 12px;
   text-align: center;
   height: 30px;
   line-height: 30px;
   text-align: center;
}

.input-box {
   display: -webkit-box;
   display: -ms-flexbox;
   display: -moz-box;
   position: fixed;
   bottom: 30px;
   padding: 8px 10px;
   width: 100%;
   background-color: #fff;
   height: 200px;
}

.input-box .input {
   -webkit-box-flex: 1;
   -ms-flex: 1;
   -moz-box-flex: 1;
   background-color: #fff;
   -webkit-box-flex: 1;
   height: 190px;
   line-height: 25px;
}

.input input {
   margin: 0;
   float: left;
   padding: 0 6px;
   height: 28px;
   width: 93%;
   font-size: 14px;
   background-color: #fbfbfb;
   border: none;
   -webkit-border-radius: 15px;
   border-radius: 15px;
   color: #000;
   box-shadow: 0 0 1px #000;
}

.input input[disabled] {
   background-color: #eee;
}

.input-box button {
   font-size: 15px;
   /*margin-left:11px;*/
   float: right;
}

section.robot>.robot-comment {
   padding: 0;
}

.robot-comment .robot-comment-title {
   padding: 8px;
}

.service-comment button,
.robot-comment button {
   padding: 2px 12px;
   margin: 0 8px;
}

.robot-comment button {
   margin: 0;
}

section.service-comment>div {
   padding: 0;
   padding-top: 10px;
}

.message .robot .btn-robot {
   padding: 0;
}

.btn-robot .btn-title {
   padding: 8px;
}

.suggest {
   border: 1px solid #afafaf;
   border-bottom: 0 none;
   background-color: rgba(255, 255, 255, .95);
   width: 100%;
}

.suggest ul {
   margin: 0;
   padding: 0;
   list-style: none;
}

.suggest li {
   height: 44px;
   line-height: 44px;
   padding-left: 10px;
   border-bottom: 1px solid #afafaf;
   font-size: 17px;
   overflow: hidden;
   text-overflow: ellipsis;
   white-space: nowrap;
}

.ui-tab-wrap {
   padding: 5px 10px;
   background-color: #e4e3e8;
}

.ui-tab {
   height: 30px;
   line-height: 26px;
   border-radius: 5px;
   -webkit-border-radius: 5px;
   -o-border-radius: 5px;
   -ms-border-radius: 5px;
   font-size: 14px;
}

.ui-tab-item {
   display: inline-block;
   width: 49%;
   text-align: center;
   text-decoration: none;
}

.ui-tab-item-right {
   float: right;
   background: #ebebeb;
   border: 1px solid #bababa;
   border-radius: 0 5px 5px 0;
   color: #999;
}

.ui-tab .ui-tab-item-right:active,
.ui-tab .ui-tab-item-right:visited,
.ui-tab .ui-tab-item-right:link {
   color: #999;
}

.ui-tab-item-active {
   float: right;
   background-color: #6a89c4;
   background-color: #2059b0;
   border: 1px solid #2059b0;
   border-radius: 5px 0 0 5px;
}

.ui-tab-item,
.ui-tab-item:active,
.ui-tab-item:visited,
.ui-tab-item:link {
   color: #6a89c4
}

.ui-tab-item-active,
.ui-tab-item-active:active,
.ui-tab-item-active:visited,
.ui-tab-item-active:link {
   color: #fff;
}

.windowContent input {
   padding: 13px 10px 12px;
   width: 100%;
   display: block;
   border-radius: 8px;
   border: 1px solid #ccc;
   background: #fff;
}

.windowContent .revaliValue {
   margin-top: 8px;
}

.windowContent .error-p {
   color: #f60;
   margin-top: 5px;
}

.windowContent .button-p {
   margin-top: 15px;
}

.init-temp li a {
   color: #2982e5;
}

.recommend ul li,
.recommend ul li a {
   color: #2982e5;
}

section.robot>.comment-btns,
section.service>.comment-btns {
   padding: 0;
}

.comment-btns .comment-title {
   padding: 8px;
}

.comment-btns section {
   padding: 0;
   margin-bottom: 0;
   border-top: 1px solid #7bb3db;
}

.btn-container {
   padding: 0;
   margin-bottom: 0;
   border-top: 1px solid #7bb3db;
}

.service-comment button {
   padding: 2px 15px;
   height: 30px;
   background: none;
   border: none;
   border-right: 1px solid #7bb3db;
   margin: 0;
}

.service-comment button:last-child {
   border-right: none;
}

.btn-no {
   border-right: 1px solid #7bb3db;
}

.robot-comment .isClicked {
   color: #f60;
}

.robot-comment button img {
   margin-right: 10px;
}

.service-comment button span {
   width: 18px;
   height: 18px;
   display: inline-block;
   margin-right: 2px;
}

.service-comment button .btn-3 {
   background: url("https://i.alipayobjects.com/e/201312/1eg8I2tUAn.png") no-repeat;
}

.service-comment button .btn-2 {
   background: url("https://i.alipayobjects.com/e/201312/1egEIXEjv3.png") no-repeat;
}

.service-comment button .btn-1 {
   background: url("https://i.alipayobjects.com/e/201312/1egEVvyvdN.png") no-repeat;
}

.robot-comment button {
   border: none;
   background: none;
   width: 110px;
   height: 35px;
   line-height: 35px;
}

button.btn-no {
   border-radius: 0 0 0 8px;
}

button.btn-yes {
   border-radius: 0 0 8px 0;
}

.robot-comment button:last-child {
   border-left: 1px solid #7bb3db;
}

.robot-comment .isClicked,
.service-comment .isClicked {
   background: #93c3e5;
}

button:active,
button[disabled] {
   color: #999;
}


.windowContent .button-p {
   margin-top: 15px;
   border-top: 1px solid #77b0d9;
}

.J-confirm {
   width: 117px;
   height: 30px;
   border: none;
   background: none;
   border-left: 1px solid #77b0d9;
}

.J-cancel {
   width: 124px;
   height: 30px;
   background: none;
   border: none;
}

.button-p button[disabled] {
   cursor: default;
   background-color: none;
   background-image: none;
   border-color: none;
   box-shadow: none;
}

.button-p button:active,
.button-p button[disabled] {
   background-color: none;
}

.btnClicked {
   background: #93c3e5;
}

.user .avatar-img,
.avatar-service {
   width: 34px;
   height: 34px;
   border-radius: 2px;
}

section article header {
   margin-top: 10px;

}

section article li {
   width: 202px;
   padding: 10px 0;
   list-style: none;
   border-top: solid 1px #afafaf;
   overflow: hidden;
   text-overflow: ellipsis;
   white-space: nowrap;
   color: #2982e5;
}

section article li:last-child {
   padding-bottom: 0;
}

section,
section a {
   font-size: 14px;
}

.arrow-down,
.arrow-up {
   width: 10px;
   height: 6px;
   background: url("https://i.alipayobjects.com/i/ecmng/png/201404/2O4b2MEDzR.png") no-repeat;
   background-size: 100%;
   padding: 5px 0;
   margin: 5px auto 0;
}

.arrow-up {
   background: url("https://i.alipayobjects.com/i/ecmng/png/201404/2O4b2MEDzR.png") no-repeat 0 -16px;
   background-size: 100%;
}

section .msg-system {
   color: #999;
   font-size: 13px;
}

section .msg-system a {
   font-size: 13px;
}

section .msg-system a.isClicked {
   color: #999;
}

section .msg-system .time-label {
   background-color: #aaa;
   border: 0px;
   border-radius: 3px;
   color: #fff;
   width: auto;
   padding: 2px 4px;
}

section.evaluateSec .answer {
   padding: 8px 12px 4px 12px;
}

.poll-loading {
   /*position: absolute;*/
   height: 24px;
   width: 24px;
   margin: 0 auto;
   text-align: center;
   background: #ff9e3e;
   background: url('https://i.alipayobjects.com/i/ecmng/gif/201404/2VZeenZ86v.gif') no-repeat;
   background-size: 100%;
   z-index: 86;
}

/**layer**/
.layer {
   display: none;
   position: absolute;
   width: 275px;
   background: rgba(255, 255, 255, .95);
   border-radius: 7px;
   z-index: 120;
}

.layer .layer-hd {
   font-size: 16px;
   line-height: 41px;
   text-align: center;
}

.layer .layer-ct {
   padding: 0 15px 15px 15px;
   text-align: center;
}

.layer .layer-ct input.tel-input {
   width: 230px;
   height: 30px;
   border: solid 1px #ccc;
   border-radius: 5px;
   padding: 0 4px;
}

.layer .layer-ft {
   border-top: solid 1px #afafaf;
   font-size: 16px;
   line-height: 41px;
   text-align: center;
}

.layer-ft button,
.evaluateWrap button {
   border: none;
   background-color: #fff;
   opacity: .95;
   height: 44px;
   line-height: 44px;
   text-align: center;
   color: #007aff;
   width: 135px;
   font-size: 16px;
}

.evaluateWrap button {
   width: 85px;
   height: 28px;
   line-height: 24px;
}

.layer .button-left,
.evaluateWrap .button-cp {
   border-radius: 0 0 0 7px;
   border-right: solid 1px #afafaf;
}

.layer .button-right {
   border-radius: 0 0 7px 0;
}

.layer-mask {
   background-color: rgba(0, 0, 0, .6);
   position: absolute;
   top: 0;
   z-index: 110;
}

.layer .err-msg {
   color: red;
   font-size: 12px;
   text-align: left;
   margin-top: 5px;
   padding-left: 5px;
}

.evaluateWrap .title {
   border-bottom: solid 1px #afafaf;
   padding-bottom: 8px;
   margin-bottom: 5px;
   font-size: 16px;
   color: #000;
}

.bad-evaluate-wrap {
   width: 290px;
}

.bad-evaluate-wrap .layer-hd {
   border-bottom: solid 1px #afafaf;
}

.layer .evaluate-list li {
   line-height: 44px;
   border-bottom: solid 1px #afafaf;
}

.layer .evaluate-list li:after,
.other-wrap:after {
   display: block;
   clear: both;
   height: 0;
   content: "\0020";
}

.layer .evaluate-list li:last-child {
   border-bottom: none;
}

.layer .evaluate-list li label {
   float: left;
   width: 250px;
   overflow: hidden;
}

.layer .evaluate-list li input {
   float: right;
   margin-top: 16px;
   vertical-align: bottom;
   -webkit-appearance: checkbox;
}

.layer .evaluate-list {
   padding: 0 10px;
   text-align: left;
}

.text-wrap {
   border-top: solid 1px #afafaf;
}

.text-wrap textarea {
   padding: 4px;
   width: 265px;
   height: 44px;
   border: none;
}

.layer button[disabled],
.evaluateWrap button[disabled],
.evaluateWrap button.isClicked {
   color: #afafaf;
}

.history-date {
   border-radius: 3px;
   background: #afafaf;
   color: #fff;
   width: 100px;
   margin: 0 auto;
   height: 18px;
   padding: 0 4px;
   line-height: 20px;
}

body {
   width: 100%;
   height: 100vh;
}

#loginbox {
   width: 100%;
   height: 100%;
   background-image: url('./../images/body_bg.jpeg');
   background-size: cover;
   display: flex;
   align-items: center;
   justify-content: center;
}

.wrap {
   width: 400px;
   display: flex;
   flex-direction: column;
   align-items: center;
   justify-content: center;
   padding: 40px 20px;
   box-sizing: border-box;
   background-color: #fff;
   box-shadow: #999 0 2px 10px;
   border-radius: 4px;
}

.login-logo {
   font-size: 20px;
   font-weight: 400;
   color: #777;
   margin-bottom: 20px;
   font-family: cursive;
}

.login-logo img {
   width: 36px;
}

.form-control:focus {
   border-color: #77b72c;
   box-shadow: 0 0 0 0.25rem rgb(119 183 44 / 25%);
}
